About Me
Personal Profile
Dynamic and results-driven senior leader with a proven track record of driving organizational
transformation, optimizing operations, and fostering a culture of innovation and resilience. With
extensive experience in customer transformation strategy, global operations, and engineering, I
excel at delivering impactful change-management initiatives and communication strategies rooted
in organizational psychology and transition management. Adept at enabling teams to thrive by
minimizing disruption, maximizing performance, and creating exceptional customer experiences.
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Recognized for defining and executing advanced risk mitigation strategies that ensure organizational resilience and scalability. I leverage visionary leadership, cross-functional collaboration, and data-driven insights to develop and execute strategic plans that drive growth, operational excellence, and customer loyalty in highly dynamic markets.

Sr. Director, Customer Transformation Strategy
2025 - Current, Omnicell
Develop & execute innovative strategies to elevate customer experiences & drive organizational transformation. Collaborate cross-functionally to align business processes, digital technologies, & customer-centric initiatives, ensuring seamless integration across the customer journey. Delivers measurable value, fostering customer loyalty, and positioning the organization for long-term success in a dynamic market.
Sr. Director Global Operations Strategy
2024 - 2025, Omnicell
Spearheaded operational excellence & scalable maturity through the development & deployment of a comprehensive 5-year roadmap. Led Mission Critical Priorities & Initiatives that facilitated growth. Grew the organization by focusing on three key areas: long-range strategic outlook & planning, execution of end-to-end program & project management through a Center of Excellence, & Talent Enablement.
Director, Global Operations Strategy
2018 - 2024, Omnicell
Provides visionary leadership for a $1B+ Medication Management & Pharmacy Solutions Organization focusing on Global Operations Strategies. Leading the effort to operational excellence & scalable maturity through first- hand development & deployment of the Operations 5-year roadmap, Mission Critical Priorities & Initiatives that facilitated our growth.
Sr. Manager Manufacturing Strategy
2018 - 2024, Omnicell
Focused on New Product Introduction, improving capacity, reducing backorders, achieving cost savings & spending targets through Continuous Improvement activity led by my direct organization.
Engineering Manager
WEST Pharmaceuticals
Sr. Manufacturing Engineer
Johnson Controls
Core Compentencies
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Strategic Planning & Operational Excellence
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Customer-Centric Leadership & Transformation
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Advanced Risk Mitigation & Resilience
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Cross-Functional Collaboration & Influence
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Program & Project Management
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Data-Driven Decision-Making
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Empowering High-Performance Teams
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Continuous Improvement & Scalability
Education & Certifications
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Engineering | Advanced Coursework
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MBA | Focus on Leadership and Strategy
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Six Sigma Master Black Belt | Process Excellence Certification
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Myers-Briggs Practitioner | Certified in Psychological Assessments
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Working Genius Practitioner | Certified in Productivity & Team Dynamics